IT4SMEs - Free for Milagrow Portal Members

10:00am- 10:05am | Opening Remarks

Rajeev Karwal, Founder Milagrow

10:05am- 10:45am | Open Source Revolution and Zero Cost Software Solutions for MSMEs

In India, IT solutions to the MSME sector must come at low cost or no cost, if penetration of IT has to increase. It is here that Free and Open Source Software Solutions (FOSS) assume significance. Many world class solutions come at zero cost and with minimal training they can be institutionalized in a small organization.

During this session the panellists will introduce the delegates to some of the best FOSS software in Project Management, Human Resource Management, Accounting Management and many other enterprise and desktop productivity solutions.

Abhas Abhinav who founded DeepRoot Linux and leads the IT technology Initiative of Milagrow will speak on the topic along with the Milagrow Team

10:45am- 11:30am I Low Cost CRM Solutions for MSME

Customer Relationship Management software with which you can easily access a complete, integrated view of your business contact relationships, impress potential customers with your follow-up and make informed decisions to advance your business is the need of any small business. Efficient CRM software can raise productivity of marketing effort and sales force by over 100%. Unfortunately not many small businesses realize this.

Thomas Abraham, Managing Director, Sage Software, India, along with his team will speak on this topic and share experiences of his organization having marketed one of the world's leading CRM softwares to Indian for SME businesses

12:00pm – 1:00pm | Press Launch of Milagrow Initiative - IT4SMEs

IT Solutions for MSMEs like Never Before

2:00 - 3:00 pm | Low Cost and On Demand ERP Solutions for MSMEs

Sustained growth requires a technology infrastructure that can manage increasing data complexity while maintaining operational excellence and efficiency. SMEs who want to become globally competitive need solutions which provide end-to-end transparency and allow them to turn insight into meaningful action. Having real-time visibility into every operational area of business and being able to respond instantaneously is crucial to identify and capture business opportunities. In this ever changing business scenario there is a growing need for an extensive range of IT solutions. During this session the panelists will discuss how SMEs can leverage Low Cost and SaaS Computing Solutions.

Sundara Raman. V.S. – The Chief Architect SaaS (Ramco OnDemand ERP)

3:00pm – 3:30pm | Networking & Tea Break

3:30pm – 5:00pm | Online B2B or B2C solutions for MSMEs

As a result of globalization and liberalization, SMEs are experiencing a phase of massive change. With enhanced competition and an onslaught of low-cost imports many units have been facing a tough time. Though some view it as a cause of concern and some view it as an opportunity to collaborate with emerging competition to become stronger. Whatever the case may be, nobody can deny that to survive, grow and win, SMEs will have to continuously infuse the latest tools of IT across organizational processes and especially marketing and sourcing functions to gain efficiency and consistency. B2B/B2C portals are the new age business platform. During this session the speakers will introduce the delegates to the cutting edge solutions and services offered by such portals, across the globe.

   3:30pm – 4:00pm | SME Success Stories

During this session SMEs will share their success and growth stories on how they used the IT and B2B/B2C portals to gain tremendous success.

Mayank Goyal, Managing Director, Masterpiece Jewellery

4:00pm – 5:00pm | New Frontiers in Online B2B or B2C solutions for MSMEs

Valedictory Address by Alison Lam, Senior Operations Manager of Global Sales in Alibaba.com

5:00pm – 5:10pm | Vote of Thanks and Closing Remarks